Dispatcher - UWCT

UNITED WAREHOUSE COMPANY•Wichita, KS

4d•Onsite

About The Position

Transportation Dispatcher to handle dispatching duties to support our Regional and Local drivers. The Dispatcher will have a high degree of organization, be detailed oriented and can communicate effectively. In this important role, the Dispatcher will be supporting our trucking lines to plan, schedule, coordinate and control drivers, loads and equipment. Additionally, this role requires a degree of being a “go getter” as they will have to hunt for broker fright at times to ensure our trucking lines are always operating at max capacity and that drivers get their needed weekly miles. As a Dispatcher, you must be able to react and operate smoothly in stressful situations as the freight industry can fluctuate drastically and at the last minute. At UWC Transportation our employees are committed, dependable, professional and accountable. We value integrity, honesty and respect for others. We have high standards for how our employees conduct themselves at work and in the communities, we support.

Requirements

High school diploma or GED
Customer service experience in similar capacity
Proficiency in operating computers
Knowledgeable with Microsoft applications

Nice To Haves

2 years heavy truck dispatching experience
Knowledge with D.O.T. and FSCSA regulations

Responsibilities

Conduct all dispatcher functions guided by company policies, procedures, safety and customer requests
Receive or prepare daily work orders and schedule driver appointments for pickups and deliveries
Determine types and amounts of equipment, vehicles, materials, and personnel required, according to work orders
Verify Drivers know their schedules and adhere to them
Ensure drivers are always following D.O.T regulations
Be committed to providing exceptional customer service for both internal and external customers
Enforce company’s compliancy with FSCSA regulations
Support Driver documentation to include: HOS, Logs, Mileage, Fuel, DVIR’s, Repair & Maintenance and Shadow files
Always promote safety
Adjust quickly to last minute, rapid changes in the business
Maintain a calm, composed, level headed and focused demeanor in stressful situations and can facilitate success in conflict
Create solutions when things change last minute
Make sound business decisions under pressure
Sit for extended periods of time operating a computer and phone
Communicate clearly and effectively both in orally and written
Team player – Supportive and helpful toward other teammates, are open and receptive to coaching and feedback from peers or leadership and always conducts self in a positive manner
Complete all assigned training and testing
Other duties may be assigned