Dispatcher

NOV•Evansville, WY

5d•Onsite

About The Position

JOB SUMMARY Provide a high level of customer service for product maintenance and repair in the shop. PRIMARY RESPONSIBILITIES Load and unload pallets and downhole tools from trucks with the use of forklifts and overhead cranes. Review and document Internal and External Customers orders. Communicate orders in person, over phones, and through NOV applications (TRM). Prepare shipping documents for outgoing NOV products. Clean and maintain efficient workspace/area. Maintain a clean driving record to operate NOV owned vehicles. Participate in action plans for new projects defined by management. Maintain accurate records of incoming and outgoing shipments. Ship, receive, and maintain accurate records for repairs of downhole products. All other duties as assigned. EDUCATION & EXPERIENCE QUALIFICATIONS: High school diploma or equivalent preferred Experience displayed and recorded which is applicable to the service pertinent tools preferred Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred JOB REQUIREMENTS: Adheres to all HSE and QMS requirements. Working hours to be identified by manager. Lifting up to 50 lbs. is required. This position will require 10% domestic travel. Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors. Working conditions may be inside and outside with extreme temperature. · All incoming tools are checked in and added to the Dispatch Shipping and Receiving App within two hours of being unloaded. · Incoming ITRAX must be flagged within two hours of being unloaded. ·All outgoing tools need transfer slips completed and added to the Dispatch Shipping and Receiving App within two hours of loading truck. ·Tool descriptions must be entered in TAT on all outgoing tools along with connections being verified/updated.

Requirements

Adheres to all HSE and QMS requirements.
Working hours to be identified by manager.
Lifting up to 50 lbs. is required.
This position will require 10% domestic travel.
Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors.
Working conditions may be inside and outside with extreme temperature.

Nice To Haves

High school diploma or equivalent preferred
Experience displayed and recorded which is applicable to the service pertinent tools preferred
Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred

Responsibilities

Load and unload pallets and downhole tools from trucks with the use of forklifts and overhead cranes.
Review and document Internal and External Customers orders.
Communicate orders in person, over phones, and through NOV applications (TRM).
Prepare shipping documents for outgoing NOV products.
Clean and maintain efficient workspace/area.
Maintain a clean driving record to operate NOV owned vehicles.
Participate in action plans for new projects defined by management.
Maintain accurate records of incoming and outgoing shipments.
Ship, receive, and maintain accurate records for repairs of downhole products.
All other duties as assigned.
All incoming tools are checked in and added to the Dispatch Shipping and Receiving App within two hours of being unloaded.
Incoming ITRAX must be flagged within two hours of being unloaded.
All outgoing tools need transfer slips completed and added to the Dispatch Shipping and Receiving App within two hours of loading truck.
Tool descriptions must be entered in TAT on all outgoing tools along with connections being verified/updated.