Dispatcher
About The Position
72 Degrees Air Conditioning & Heating: Our ‘Wizards of Comfort’ have been serving the Fredericksburg residents since 1986. Our top notch service and outstanding customer service are what makes 72 Degrees the ‘go to’ service company in the area. When you join us, you join the best! Don’t flush your career down the toilet! Apply today! ~ We are looking for top talent to join our Office Admin Team as a dispatcher ~ The Good Stuff: Thursday- Monday schedule Saturday & Sunday 7:30am - 4:00pm (REMOTE) Weekdays (in office) Hourly Rate - $18-22 Great team to work with on a daily basis Employee Discounts Company-sponsored events 401k with 4% company match
Requirements
- HS Diploma or GED
- 1+ year of dispatch experience, preferably dispatching technicians
- Proficiency with Microsoft Office
- High ability to multi-task and switch tasks quickly
- Excellent organizational skills
Nice To Haves
- Service Titan experience preferred
Responsibilities
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
Benefits
- Employee Discounts
- Company-sponsored events
- 401k with 4% company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
