SDS RX Dispatcher

DPDHL • Egypt Lake-Leto, FL

9d • $20

About The Position

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.
The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.

Requirements

• 2+ years of Customer Service Experience.
• Excellent knowledge of management methods and techniques.
• Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner.
• Maintain current knowledge of routes and locations to assure timely service and accurate information.
• Address problems and requests by transmitting information or providing solutions.
• Interact and communicate with staff in a professional manner.
• Utilize critical thinking skills.
• Utilize tracking/dispatching software — E-Courier.
• Maintain regular attendance and dependability.
• Have excellent communication skills both written and verbal, and interpersonal skills.
• Have excellent computer skills, including but not limited to data entry, documentation skills, organization.
• Have excellent analytical and problem-solving skills.
• Ability to manage multiple projects concurrently, multi-tasking.

Responsibilities

• monitoring and dispatching in a time-efficient and cost-effective manner
• transmitting any concerns or issues to the Customer Service Manager

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees