Dispatcher

Transdev • Tulare, CA

2d • $24 - $29 • Onsite

About The Position

Transdev in Tulare, Ca is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer Position Subject to Collective Bargaining Agreement: $24.00 - $28.50(Union Collective Bargaining Agreement Payscale) Starting pay $24.00 with progression to $28.50 after 6 years. Benefits include: Vacation : Accrued per Union CBA Guidelines Paid Sick Leave: Accrued according to union CBA guidelines; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

• High School Diploma or GED; Technical Degree preferred.
• 3-5 years' experience dispatching.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable.
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Must be able to work shifts or flexible work schedules as needed.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Nice To Haves

• Technical Degree preferred.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

Benefits

• Vacation : Accrued per Union CBA Guidelines
• Paid Sick Leave: Accrued according to union CBA guidelines
• medical, dental & vision after 90 calendar days of employment for full-time employees
• life insurance
• 401k retirement benefits
• company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED