Dispatcher

Cemex•Folsom, CA

1d•Onsite

About The Position

Cemex is seeking a responsible and skilled Dispatcher to join their team. This role is crucial for coordinating the delivery of Cemex products, ensuring efficient and timely service to customers. Cemex is a leader in the building materials industry, known for innovation, quality, and sustainability, committed to delivering products and services globally. The company invests in its people, offering growth opportunities, competitive benefits, and a dynamic team environment.

Requirements

High School Diploma.
Proficiency in OSHA standards and regulations.
Ability to remain calm and efficient under pressure.
Attention to detail and strong decision-making skills.

Nice To Haves

Preferably 1 year of dispatching experience.

Responsibilities

Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times.
Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules.
Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports.
Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues.
Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs.
Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries.
Process Improvement: Recommend procedural enhancements to improve customer service.
Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents.