Dispatcher
About The Position
Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. Duties Dispatchers keep track of the progress drivers make along their route by using available technology. Check drivers in and out of terminals and transfer the trip records into a company's files. Communicate with drivers on a daily basis, but must handle any requests and complaints from customers. Calculate miles for all trucks. Determine travel and route times so that delivery costs can be accurately determined.
Responsibilities
- Coordinating the overall scheduling and dispatching of delivery operations
- Communicating with truck drivers through computers, phones or two-way radios
- Assigning drivers to trucks
- Ensuring drivers leave and arrive on schedule
- Answering questions from drivers
- Helping drivers avoid traffic jams
- Keeping drivers aware of inclement weather ahead
- Communicating and interacting with customers, vendors and co-workers professionally
- Answering questions accurately and in a timely manner
- Functioning as a team member within the department and organization
- Keeping track of the progress drivers make along their route by using available technology
- Checking drivers in and out of terminals
- Transferring the trip records into a company's files
- Handling requests and complaints from customers
- Calculating miles for all trucks
- Determining travel and route times
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
