Dispatcher for Public Transit Bus - New CBA with Pension

Transdevna • Santa Rosa, CA

42d • $30 - $34

About The Position

Transdev in Santa Rosa, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Dispatcher represented by Teamsters Local 665 Position Subject to Collective Bargaining Agreement: + Starting pay $30.00 with progression to $34.00 after successfully completing probation + NEW pay scale effective July 1, 2026. Benefits include: + EscalatingPension. + Excellenthealth & welfare benefitsincluding medical, dental, vision, life insurance, & chiropractic after completion of three full calendar months of employment. + 10 days vacation + 4 Floating holidays + 40 hours paid sick leave + 7 Paid holidays (New Years Day, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving Day and Christmas day.

Requirements

• High School Diploma or GED; Technical Degree preferred.
• 3-5 years' experience dispatching preferred.
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Nice To Haves

• Technical Degree preferred.
• 3-5 years' experience dispatching preferred.

Responsibilities

• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

Benefits

• Starting pay $30.00 with progression to $34.00 after successfully completing probation
• NEW pay scale effective July 1, 2026.
• EscalatingPension.
• Excellenthealth & welfare benefitsincluding medical, dental, vision, life insurance, & chiropractic after completion of three full calendar months of employment.
• 10 days vacation
• 4 Floating holidays
• 40 hours paid sick leave
• 7 Paid holidays (New Years Day, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving Day and Christmas day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees