Dispatcher

A.P. Moller - Maersk•Tracy, CA

1d•Onsite

About The Position

Maersk is an integrated logistics company responsible for moving 20% of global trade annually, with a dedicated team of over 110,000 employees across 130 countries. The company focuses on connecting and simplifying global trade, helping customers grow and thrive. Maersk Ground Freight (MGF) offers comprehensive transportation services including FTL, LTL, brokerage, cross-border trucking, groupage, and sortation hubs. This robust network connects Maersk or Customer warehouses, depots, and cross-dock/consolidation/deconsolidation facilities, servicing multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, and returns, leveraging asset-based, asset-light, and non-asset models. Maersk promotes a culture of honesty and integrity, valuing trust with customers and employees. They are seeking a Dispatcher in Tracy, CA, who will be directly in charge of scheduling drivers for deliveries and pickups, and serving as a liaison between customers, drivers, and management.

Requirements

Strong aptitude for time management
Excellent understanding of local and state traffic laws and regulations
Ability to make quick changes in routing
Strong interpersonal skills
Ability to prioritize and multitask
Deep understanding of computer software and technologies
Able to read, write and speak English
2-3 years of freight dispatching experience

Responsibilities

Scheduling drivers to make freight delivery or collect shipments and packages
Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
Planning predetermined routes for drivers
Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
Monitoring truck repairs and maintenance schedules
Logging vendor complaints or concerns
Answering phone calls from vendors, customers, and management and helping them as needed.
Other duties as requested