Dispatcher

All American Waste•Norwalk, CT

About The Position

All American Waste All American Waste All American Waste is at the forefront of waste and hauling and processing - innovating every step of the way as we work to find the best solutions for safe and efficient residential and commercial services. From building the largest state-of-the-art recycling facility in the country, powering our buildings with solar energy, and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet. Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve. Join a team committed to taking big leaps forward to remain at the forefront of sustainability. Some see waste. We see possibilities. Position Summary: The Dispatcher is responsible for dispatching trucks for the most efficient completion of routes, ensuring all work is completed, including same-day service.

Requirements

Ability to multitask
Ability to work efficiently and effectively in a high-stress environment.
Excellent organizational skills
Ability to react quickly.
Creativity
Demonstrated oral and written skills.
At least 1 year in a high-stress, fast-paced office environment
Experience with Microsoft Office

Responsibilities

Working with roll-off drivers, front-end drivers, residential drivers, commercial recycling, container delivery drivers, and swing drivers, schedules same-day and next-day services.
Complete all administrative tasks, including regular filing and completing required reports.
Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention.
Facilitate driver check-in.
Perform required data entry and minor customer service responsibilities.
Work all assigned shifts from the scheduled start time to the scheduled end time.
Take an active role in the improvement of safety and health in the workplace.
Participate in required Company meetings, including weekly safety meetings.
Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards.
Adapts to changing duties, as required, based on business needs
Provides immediate direction to drivers.
Acts as the primary supervisor to handle minor problems.
Recommends discipline to managers.
Interacts with drivers throughout the workday to ensure routes are done most efficiently while maintaining an acceptable level of customer satisfaction.