Experienced Dispatcher-1st Shift

Caruso USA•Cincinnati, OH

20d

About The Position

Caruso is a family owned, 4th generation company that delivers fresh ready-to-eat, and pre-cut produce, sandwiches, salads, and fresh meal kits to retail distribution centers and direct-to-retail stores all over the USA. We are looking for an experienced Dispatcher to work Monday-Friday from 8am-5pm with occasional weekend work. Job Summary: The Dispatcher will work with Drivers to plan and assign delivery routes.

Requirements

Excellent verbal and written communication skills
Familiar with ELD technology (Samsara a plus)
Enter data into Transportation Management System
Proficient with Microsoft Office tools (Word, Excel Outlook, etc.)
A CDL Class A license is a plus, but not required
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite or related software
Ability to act with integrity, professionalism, and confidentiality
Must have 5+ years of Dispatch/Customer Service experience

Nice To Haves

A CDL Class A license is a plus

Responsibilities

Plan and assign drivers to delivery routes
Creates and communicates work schedules to drivers
Communicate effectively with customers and vendors
Schedule delivery appointments
Understand processes and procedures and provide training and guidance to drivers
Schedule Preventative Maintenance, inspections and washes for trucks and trailers
Work with manager and HR on driver corrective action
Work with internal departments
Serve as first point of escalation for drivers when issues arise
Familiar with ELD technology (Samsara a plus)
Enter data into Transportation Management System
Proficient with Microsoft Office tools (Word, Excel Outlook, etc.)
A CDL Class A license is a plus, but not required