Dispatcher

Performance Team • Savannah, GA

1d • $22 - $25

About The Position

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Responsible for monitoring home delivery teams, documenting the most up-to-date logistical information, and providing proactive, accurate communication to all stakeholders throughout the home delivery process. Stakeholders include home delivery customers, delivery teams, internal team members, and retail clients.

Requirements

• High school diploma or general education degree (GED) required
• one to three months of related experience and/or training preferred; or an equivalent combination of education and experience.

Nice To Haves

• Experience in routing, final mile logistics, dispatching, and fleet tracking management software

Responsibilities

• Track delivery teams in real time and audit all stops and related data.
• Proactively communicate all route and delivery updates concerning teams while on the road.
• Issue record sheets and all related paperwork to drivers.
• Troubleshoot issues and notify appropriate parties of any changes or delays.
• Audit departure times, destinations, cargo details, and expected return times.
• Investigate overdue vehicles and communicate updates proactively with all stakeholders.
• Communicate extensively through driver alerts, text messages, and phone calls.
• Confirm exceptions, service changes, or special services with customers and delivery teams.
• Maintain frequent daily communication with drivers.

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED