Dispatcher

PROTRANS INTERNATIONAL LLC•Duncan, SC

About The Position

DISPATCHER SCHEDULE Sunday - Wednesday, 3:00PM - 1:00AM JOB SUMMARY Responsible for the entering and exit of equipment. Responsible for yard movement. Responsible for the entering and exit of local deliveries and OTR trailers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned. Dispatch local carrier city and yard drivers. Answer the ProTrans dispatch phone Answer all questions from ProTrans Transportation Manager and SCR’s Notify ProTrans transportation personnel in a timely manner of any delays in the pick up, delivery or yard moves. Notify ProTrans transportation personnel in a timely manner of any equipment damages or breakdowns. Maintain dispatch and yard move logs Maintain T card board Time stamp all paperwork received at dispatch desk Check all paperwork from local carrier drivers for completeness and correct dates and signatures Receive OTR paperwork and pass out door assignments Distribute OTR paperwork and verify carriers ID’s Track all driver locations during shift Prepare end-of-day reports as required by ProTrans Maintain equipment issued logs Create and issue gate passes Oversee red tagging of trailers Coordinate with Dock Coordinators Coordinate with SCR’s Coordinate with ProTrans customers for missed shipments and incorrect quantity counts Monitor ProTrack for pickups scheduled Responsible for updating departure times Responsible for driver radios and work time sheets Provide directions to drivers as required Maintain open communication with all departments in the facility and provide accurate and timely information. Identify and implement continual improvement initiatives to enhance the performance of the position, team, and the company. Other related duties as assigned

Requirements

High school diploma or general education degree (GED) and minimum of one year recent experience as a Dispatcher in an LTL Transportation environment.
Bilingual in English and Spanish.
Ability to read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write in English and routine reports and correspondences.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to calculate percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
High School Diploma or GED
Forklift Certified
Must be computer literate and have past office experience in Microsoft package including Email, Word and Excel.
Some Data Entry may be required.

Responsibilities

Dispatch local carrier city and yard drivers.
Answer the ProTrans dispatch phone
Answer all questions from ProTrans Transportation Manager and SCR’s
Notify ProTrans transportation personnel in a timely manner of any delays in the pick up, delivery or yard moves.
Notify ProTrans transportation personnel in a timely manner of any equipment damages or breakdowns.
Maintain dispatch and yard move logs
Maintain T card board
Time stamp all paperwork received at dispatch desk
Check all paperwork from local carrier drivers for completeness and correct dates and signatures
Receive OTR paperwork and pass out door assignments
Distribute OTR paperwork and verify carriers ID’s
Track all driver locations during shift
Prepare end-of-day reports as required by ProTrans
Maintain equipment issued logs
Create and issue gate passes
Oversee red tagging of trailers
Coordinate with Dock Coordinators
Coordinate with SCR’s
Coordinate with ProTrans customers for missed shipments and incorrect quantity counts
Monitor ProTrack for pickups scheduled
Responsible for updating departure times
Responsible for driver radios and work time sheets
Provide directions to drivers as required
Maintain open communication with all departments in the facility and provide accurate and timely information.
Identify and implement continual improvement initiatives to enhance the performance of the position, team, and the company.