Dispatcher

gategroup•Dallas, TX

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Dispatcher is responsible for distributing information from telephone calls and computer printout reports to Transportation and other departments as required. The Dispatcher is also responsible for all flight billing reports to be accurate and submitted timely to billing office. gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.

Requirements

High School Diploma or GED
1 year of data entry or clerical experience.
A valid driver’s license.
Ability to obtain Airport Transport Authority badge required
Must comply with company policies
Excellent oral and written communication skills
Advanced typing skills
Detail oriented and organized
Basic knowledge of Microsoft Word, Excel and Access
Basic math skills
Ability to make sound operational decisions in challenging situations
Highly motivated
Good attendance and solid work performance

Nice To Haves

2 years of experience in Airline Catering preferred.
Bi-lingual in Spanish a plus

Responsibilities

Obtains final count of passengers on each flight from a computer printout form and/or information received via the telephone
Dispatcher will receive final count of passengers, flight number, and ship number information and document either electronically or manually if required.
Communicates changes to the operation such as aircraft or gate changes.
Keeps records of all incoming and outgoing information
Routes records for corrections and distributes corrected records to designated departments
Directs transportation employees on changes that may occur on the AOA through radio communications.
Required to work in Tower operation and monitor Gate Management tool provided by airline.
Receives phone calls, communicates verbally with superintendent, and ramp supervisor over telephone and radio