Dispatcher

University of California San Francisco • San Francisco, CA

10d • $46 - $58

About The Position

The Public Safety Dispatcher is responsible for the general operation of the UCSF Communication Center, which consists of the following: process telephone calls for 911 police, fire medical and non-emergency services; input information into a Computer Aided Dispatch (CAD) System; input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained; operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic; operate a hand-held two-way radio for communications; maintain various logs; process various alarms; and perform other duties as assigned. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and this position classification at UCSF. This position is represented by a labor union; placement within the salary range will be guided by the rules in the collective bargaining agreement. The hourly rate is from $45.79 to $58.45, and is determined upon applicable years of experience and internal equity comparisons. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

• High School diploma or GED equivalent
• Valid California Driver’s License
• Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course required within one year of appointment.
• Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy
• Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems within 1 year of appointment
• Must be able to work shifts on rotational basis (days, swings and midnights); must be able to work on-call assignments and/or overtime as required
• Effective written and verbal communications
• Please Note: This position will require medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards.
• Knowledge of Information Technology, Personal Computers and related Software Applications
• Knowledge of Police Dispatching Procedures Including the Operation of state-of-the-art Telephone and Radio Systems
• Knowledge of Computer Aided Dispatch (CAD) and Records Systems
• Knowledge of Information Technology, Personal Computers and related Software Applications
• California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course Certificate required within one year of appointment.
• Valid California Driver’s License

Responsibilities

• process telephone calls for 911 police, fire medical and non-emergency services
• input information into a Computer Aided Dispatch (CAD) System
• input data into the various Law Enforcement Telecommunications Systems and interpret the printout information once it is obtained
• operate a multi-channel radio system under emergency as well as non- emergency circumstances, adhering to FCC rules and regulations in the course of its operation and ability to audibly monitor radio traffic
• operate a hand-held two-way radio for communications
• maintain various logs
• process various alarms
• perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED