Dispatcher

IMC Companies LLC•Kansas City, KS

About The Position

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Requirements

DATA ENTRY SKILLS
GOOD COMMUNICATION AND ORGANIZATIONAL SKILLS
DOT REGULATIONS
HAZARDOUS MATERIALS
COMPUTER LITERATE
PROFICIENCY WITH MICROSOFT OFFICE SOFTWARE
ABILITY TO MULTI-TASK
KNOWLEDGE OF TRUCKING INDUSTRY
PROBLEM SOLVING AND CONFLICT RESOLUTION

Nice To Haves

DISPATCHING AND INTERMODAL EXPERIENCE PREFERRED, NOT REQUIRED
WILLING TO TRAINING

Responsibilities

Must exercise discretion and use independent judgement when relating customer requests, appointment times and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
Manage drivers to get paperwork scanned and turned in, in a timely manner
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THC if needed.
Apply any additional charges including and notify customer service of changes
Track/Maintain yard report, MDR, Driver Pay Exception, and Divisional Pool
Actively participate in driver recruiting and retention
Request rail billing
Processes ATP’s and Non-Productive pay. Review preliminary payroll

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