Dispatcher

First Student • Riverside, CA

1d • $36 • Onsite

About The Position

First Student is hiring a Dispatcher serving Alvord Unified School District. At First Student, Dispatchers are a constant reflection of the company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. First Student is a large company with 120,000 staff and over 2.5 billion customers worldwide, offering security, a brilliant future, and excellent training. The company's mission is to provide unmatched care and the safest ride to school, ensuring students start and end their day with an exceptional experience. They focus on safety, care for students by making vehicles welcoming and trusted, surpass customer expectations, foster teamwork, and set the highest standards through innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence.

Requirements

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Benefits

• $36 - $37.50/hr
• Full benefits including Medical, Dental, Vision, & 401(k)
• Paid PTO and holidays
• Tremendous Career Advancement Opportunities due to a strong presence across North America
• Positive and rewarding work environment
• Security
• Brilliant future
• Excellent training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED