Dispatcher-Safety and Security

Ascension • Austin, TX

4d • Onsite

About The Position

Monitor and communicate need for security services throughout assigned area(s).
Manage and respond to calls and/or alarms and initiate immediate response.
Coordinate and/or dispatch staff in response to requests for service. Retrieve recorded documentation as required.
Monitor the activities of persons on the premises by way of surveillance systems and communications.
Initiate communication with team leader/manager when additional staffing support is necessary and assist with resolution of those issues.
May be responsible and accountable for hiring, training, supervision and performance appraisals of security shift employees.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Monitor and communicate need for security services throughout assigned area(s).
• Manage and respond to calls and/or alarms and initiate immediate response.
• Coordinate and/or dispatch staff in response to requests for service. Retrieve recorded documentation as required.
• Monitor the activities of persons on the premises by way of surveillance systems and communications.
• Initiate communication with team leader/manager when additional staffing support is necessary and assist with resolution of those issues.
• May be responsible and accountable for hiring, training, supervision and performance appraisals of security shift employees.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED