Dispatcher for Emergency Medical Services Lynx EMS

CommuniCare Health Services

28d • Onsite

About The Position

LYNX EMS Dispatcher In conjunction with some of the areas most advanced physicians and clinical teams, Lynx EMS offers high quality medical transport in a safe, growing environment. As an outgrowth of the NewVista brand, Lynx works closely with hospitals, nursing homes, and private individuals to provide high quality, professional emergency medical care. NewVista employees enjoy competitive wages, PTO plans, and a comprehensive benefits package. Qualified candidates, please apply now for a chance to join an outstanding team! Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.

Requirements

• High school diploma or GED.
• Highly organized.
• Accountability, compliance, and teamwork.
• Professional, courteous, and respectful interpersonal communication skills with patients, families, and other staff.

Nice To Haves

• Minimum 1 year experience with medical terminology preferably with a background in emergency medical transportation.
• Thorough geographic knowledge of service areas.
• Ability to prioritize multiple tasks; ability to work independently and as a team member.
• Competent radio communication skills.

Responsibilities

• Answering incoming calls, administrative, non-emergency, and emergency
• Professional etiquette
• Promptly ascertain proper levels of response.
• Triage calls and enter data into computer system.
• Data Entry with critical attention to details.
• Constantly monitoring the dispatch system.
• Ensure units are en-route.
• Post moves in a timely fashion.
• Ensure other unites are within acceptable distance.
• Communicate appropriate routing instructions.
• Assist with routine maintenance of Communication Center.
• Investigate and report all time exceptions.
• Complete and submit daily reports.
• Assist in training new personnel.

Benefits

• competitive wages
• PTO plans
• comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED