Dispatcher/Alarm Monitor

Chenega Corporation • Charleston, SC

12d

About The Position

The Dispatcher/Alarm Monitor monitors the CCTV and intrusion, fire, and duress alarms and early warning systems.

Requirements

• Minimum High School Diploma or GED.
• Must be at least 21 years of age.
• Certified to perform the duties and meet the minimum standards established by the Association of Public-Safety Communications Officials (APCO) Institute Emergency Telecommunication.

Responsibilities

• Answer public and police emergency and non‑emergency calls for assistance via telephone and radio, gathering complete and accurate information.
• Oversee the control, issuance, tracking, and documentation of keys from the communications center.
• Provide security for assigned equipment, systems, and the communications work area, ensuring compliance with all security protocols.
• Relay information to and from police and security supervisors, ensuring messages are clear, accurate, and delivered promptly to all necessary personnel.
• Document call details, incidents, and communications in accordance with established procedures.
• Maintain professionalism and composure during high‑stress or emergency situations.
• Perform other duties as assigned to support communications and security operations.

What This Job Offers

• Education Level: High school or GED