Dispatch Supervisor

Pitt Ohio•Indianapolis, IN

About The Position

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Dispatch Supervisor at our Indianapolis, IN Terminal. Schedule Flexible working hours are required 7 AM- 10 PM Range 10+ hours per day PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, medical and prescription insurance with no weekly premiums, vision, dental, 401K, profit sharing, vacation paid at 45 hours per week, pleasant work environment, and much more! PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

Requirements

Fluent command in the English language to communicate effectively with internal and external customers.
Previous experience in LTL trucking industry is required.
Strong communication skills.
Motivated, problem solving and analytical thinking required.
Must be able to handle customer demands in positive and professional manner at all times.
Ability to plan and adjust continuously to customer needs, time constraints and equipment problems.
Setting affirmative expectations through positive motivation and instructive discipline is critical

Responsibilities

Delegating pickup and delivery times to drivers to fully utilize the company’s time
Know customer needs, freight type, and space availability
Ability to adjust freight schedules adequately according to change
Ability to continuously administer freight problems, driver locations and driver communication on a daily basis
Assist drivers on any issues, or direct them to proper management about the issue
Determine driver locations according to key times
Administer weekly/daily meetings with drivers on company/customer issues.
Review head loads, volumes, overall tonnages, and ETA’s on returning drivers with outbound planner. Immediately notify outbound planner of any sudden changes.
Communicate to the Sales Department and Terminal Manager of any customer and/or operational issues
Ability to react to change productively and handle other essential tasks as assigned