Dispatch Supervisor

Nabis•Los Angeles, CA

1d•$23

About The Position

Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world. The Dispatch Supervisor's responsibility is to assist Delivery Specialists and Dispatch Associates, as they navigate product drop offs, payment pickups, and customer service communications to retailers. Other duties include viewing/preparing paperwork, assisting with vehicle loading and unloading, and scheduling delivery routes along with delegating tasks to dispatch associates. Shift time : 3:00 AM - 11:30 AM

Requirements

Associates degree OR 2 years relevant work experience
Ability to lift 50lbs, bend, stretch, twist
Ability to pass pre-employment background screen
Ability to work occasional evening/weekend shifts
Cannabis/METRC experience a plus
Ability to communicate clearly and concisely on the phone and via email
Basic math skills

Nice To Haves

2 years in dispatch or distribution experience
High attention to detail
Technologically proficient
Quick mental math
Excellent communication
Sense of urgency

Responsibilities

Review Orders daily to ensure METRC reflects data on internal invoices.
Updating invoices along with drivers' documentation for deliveries when orders need adjustments.
Assisting with offloading/onloading products prior to driver launch.
Routing stops for drivers while referencing the internal tracker for appointment times.
Print and prepare COA’s, invoices, and AP Summaries for next day deliveries.
Communicate with brand partners, assisting them in editing orders as necessary then resubmitting updated and edited invoices to retailers.
Assisting drivers as they are at the retail shops, acting as communication liaison between shops and brands.
Responding efficiently to any issues that may arise while drivers are out on the road.
Rescheduling orders as requested by brands and retail shops.
Confirming window times and payment pickup for next day deliveries.
Scheduling routes and assisting supervisor/dispatch manager with other distribution needs.
Scheduling dispatch associates and drivers.
Overseeing communications within company assigned territories.