Dispatch Specialist

Capstone Mining•Miami, AZ

About The Position

The Mine Dispatch Specialist plays a critical role in supporting safe, efficient, and disciplined haulage operations by managing dispatch systems, fleet assignments, and production data. This role partners closely with Operations, Maintenance, and Technical Services to ensure haul truck utilization aligns with weekly plans, data integrity standards, and continuous improvement objectives.

Requirements

5 to 10 years of mining experience, preferably in open-pit operations.
Strong understanding of drill–blast–load–haul mining processes.
Experience with MineStar or a similar fleet management system.
Strong computer skills, including Microsoft Excel, Word, and Outlook.
High attention to detail with the ability to audit and validate operational data.
Strong analytical, problem-solving, and troubleshooting skills.
Effective communication skills, both written and verbal.
Ability to speak, read, write, and comprehend English fluently.

Nice To Haves

Experience in a copper mining operation.
Experience using SAP or similar enterprise systems.

Responsibilities

Support safe mining operations by ensuring dispatch activities align with site safety standards and operational procedures. Provide night-shift coverage as required for vacations and time off and remain available for on-call support during assigned rotations.
Manage haul truck assignments to achieve weekly movement targets by source and destination. Configure tie-downs and dispatch logic to reduce queue time, minimize hang delays, and improve overall haulage efficiency.
Maintain, audit, and optimize the MineStar fleet management system on a daily basis. Ensure accurate configuration, activity coding, and system utilization to support production and performance tracking.
Audit, validate, and correct 24-hour dispatch data. Organize, verify, and sign off on daily production data to ensure accuracy and completeness. Perform monthly reconciliations of actual performance against budget and plan.
Track, analyze, and report key performance indicators related to haulage efficiency, equipment utilization, and dispatch performance. Ensure consistent delay and activity coding to support meaningful analysis.
Develop trend charts, dashboards, and analytical tools to identify performance gaps and improvement opportunities. Use data-driven insights to support operational decision-making and productivity improvements.
Develop and maintain operator scorecards and dashboards to provide clear, timely feedback to crews and support performance improvement initiatives.
Collaborate with Maintenance teams to ensure Truck Utilization Management (TUM) processes are followed and equipment availability and status are accurately reflected in dispatch systems.

Benefits

401(k) Savings Plan – Eligible from day one, contribute up to 30% of your salary with a dollar-for-dollar company match up to 6%, fully vested immediately.
Retirement Boost – The company contributes 8.5% of your salary, increasing to 14.2% after reaching the Social Security wage base, with 100% immediate vesting.
Employee Share Purchase Plan – After three months, contribute 2% to 7% of your salary (max $5,000/year) to buy company shares, with a 50% company match, fully vested upon grant.
Annual Short Term Incentive Bonus – Up to 15%
4-day, 10-hour work schedule
Affordable Medical, Dental, and Vision benefits (effective on start date), including Telehealth options and additional supplemental insurances
Disability and Life Insurance (effective on start date)
Paid time-off, including vacation, holidays, sick leave, and parental leave
Employee Assistance Program
Internal progression opportunities
Tuition reimbursement
Discounted insurance plans for pets, automobiles and homes