Centralized Dispatch Specialist

UPS•Coppell, TX

19h

About The Position

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment. Job Summary: The Centralized Dispatch Specialist supports pick-up and delivery functions for fifty offices throughout the United States using a centralized dispatch model. Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments. This position provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. This position applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers. Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance. Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents. Impacts quality of own work and the work of others on the team. Shares factual information with other team members. Receives guidance on a regular basis. Entry-level to UPS’s professional career track. Typically requires a four-year degree or equivalent experience.

Requirements

Must have transportation and logistics experience
Must currently reside in the same geographic location as the job
Strong computer literacy
Ability to read and interpret maps
Strong communication skills, with the ability to coordinate closely with multiple operations teams
Ability to multitask and adapt planning based on operational and customer requirements across different areas
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Supports pick-up and delivery functions for fifty offices throughout the United States using a centralized dispatch model.
Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers.
Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.).
Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.
Applies working knowledge of theories, practices, and/or procedures within job discipline.
Broadens capabilities and understanding of the company processes, and customers.
Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance.
Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents.
Impacts quality of own work and the work of others on the team.
Shares factual information with other team members.