Dispatch Operations Specialist

World Oil•Bakersfield, CA

20h

About The Position

Come Join our Bakersfield Safety Team with World Oil Transportation! Join Our Team!! At World Oil we strive to be an employer of choice by recruiting, developing, and retaining a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees. World Oil values its amazing workforce that has contributed to the company’s success for over 80 years! Learn more about us at: https://worldoilcorp.com/about-us/. As part of the Company’s employment screening process, any applicant, to who an offer of employment is made must pass a test for controlled substances, under the procedures of World Oil Drug & Alcohol policy. Employment offers are conditioned on a negative test result. In this role you will be tasked with daily duties such as:

Responsibilities

Performs a variety of administrative tasks, including filing, data entry, and correspondence with management.
Communicates with customers, responds to customer inquiries, and provides information via phone/email.
Provides communication and support services to drivers in a professional manner; maintains contact with the drivers throughout shift.
Routing and scheduling with drivers to ensure customer satisfaction.
Data entry of all service orders and fulfills completed orders.
Maintains and completes filing of service orders and route sheets.
Scans all completed reports to internal/external customers.
Collaborates with management to help modify routes to accommodate the needs of customers.
Cultivates strong relationships with drivers and customers to reduce service disruptions from last minute schedule changes.
Monitors any sudden route changes or road construction issues and work with drivers to establish new routes for timely pick up and deliveries.