Dispatch Manager
About The Position
Join the Precision Plumbing, Heating, Cooling & Electric Team! Based in Boulder, Colorado, Precision Plumbing, Heating, Cooling & Electric has proudly served the community since 1982. We specialize in residential plumbing, heating, air conditioning, and electrical services—and we’re looking for dedicated full-time team members to join our growing company. The Dispatch Manager oversees a team of Dispatchers and Install Coordinators, supervises and sets the schedules for the dispatch team, weekly coaching of team members. Works with management to develop action plans to improve performance, profitability, and customer service. This role requires strong communication skills, excellent organization, and the ability to work in a fast-paced environment.
Requirements
- 3+ years of experience in dispatch, scheduling, or service coordination (residential home services preferred)
- Strong communication and customer service skills
- Ability to multitask, prioritize, and work under pressure
- Proficient with dispatch or field management software
- High school diploma or equivalent (required)
Nice To Haves
- Experience supervising or leading a team is a plus
Responsibilities
- Oversees a team of Dispatchers and Install Coordinators
- Supervises and sets the schedules for the dispatch team
- Weekly coaching of team members
- Works with management to develop action plans to improve performance, profitability, and customer service
Benefits
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Holiday pay, vacation pay, & paid time off
- Family-friendly company & events
- And much more..
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
