Dispatch Coordinator

The Supply Room • Golden, CO

2d • $18 - $25 • Onsite

About The Position

Source Office & Technology is looking for an energetic and organized Dispatch Coordinator- Tech Services to join our growing team! This is a great opportunity for someone who enjoys problem-solving, helping customers, and keeping operations running smoothly. As our Dispatch Coordinator, you’ll manage incoming service requests, coordinate with technicians, and ensure customers receive quick, efficient support. If you’re a natural multitasker who thrives in a fast-paced environment and loves working with people — we want to hear from you!

Requirements

• High school diploma or GED (required).
• 2+ years of experience in dispatch, coordination, or customer service preferred.
• Excellent multitasking and problem-solving skills.
• Strong communication and follow-through with customers and teammates.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Friendly, professional attitude with a focus on customer satisfaction.

Responsibilities

• Answer and manage incoming service calls, emails, and chats.
• Prioritize and assign service calls the right technician.
• Keep customers updated on scheduling, delays, and resolutions.
• Communicate with vendors, distributors, and internal teams.
• Maintain accurate records and documentation for each service call.
• Track orders for materials, parts, and equipment.
• Identify and share recurring issues or improvement ideas with leadership.
• Support team projects and help streamline processes.
• Work across multiple software systems to stay organized and efficient.
• Duties are not limited to the above, duties as assigned or as needed may change

Benefits

• Comprehensive package in accordance with Source’s benefit plan.
• Paid Time Off (PTO): Enjoy time to rest and recharge.
• Opportunities for growth and development within a stable, supportive team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED