Dispatch Coordinator/Administrative Assistant

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties•Cedar Lake, IN

10d•$16 - $20

About The Position

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is hiring a Dispatch Coordinator/Administrative Assistant! Benefits SERVPRO of Benton, Jasper, Newton & Southern Lake Counties offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Dispatch Coordinator/Administrative Assistant you will assist teammates and customers by managing daily office tasks, scheduling teams to customer locations, and providing polite and professional assistance via phone and email. If you are organized, customer-focused, and thrive on helping others in their time of need, this role offers an excellent opportunity to make a positive impact.

Requirements

High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience preferred
Ability to multitask and to remain detail-oriented
Knowledge of local geographical area is preferred
Must be knowledgeable in relevant computer applications
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Ability to successfully complete a background check subject to applicable law

Responsibilities

Dispatch and schedule restoration teams to incoming leads and projects in coordination with the production team
Perform fundamental daily administrative tasks to assist the office team
Coordinate crew and job scheduling
Review and maintain the scheduling software so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business and other routine communications
Collaborate and assist with other departments, as needed