Dishroom Attendant, Senior

Mass General Brigham•Boston, MA

9d•$18 - $26•Onsite

About The Position

As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. As outlined in the Food Service Department's HAACP program.

Requirements

The position requires: the ability to read, write, and speak English; the ability to follow and give oral and written instructions; the ability to communicate with others, including patients, hospital personnel, and co-workers. These ability levels normally are acquired through completion of a high-school education.
A high school education
Knowledge of the food and restaurant regulations set by the federal, Massachusetts and Boston City Health Codes and Joint Commission on the Accreditation of Hospitals
Must be flexible, hard working, and self-motivated; must work well with others
Must be able to provide direction to others
Must be able to work independently 80% of the time
Must possess sufficient courtesy and tact to maintain pleasant and cooperative relations with patients, visitors, hospital personnel and co-workers
Must accept direction from supervisor
Must have good hand-eye coordination, good manual dexterity and a good attention span
Involves lifting items of up to 75 lbs., pushing and pulling of food trucks and racks weighing 300 lbs., consistent use of manual dexterity and body coordination.
Must have the ability to communicate well in order to discuss semi-complex and involved information with other employees, staff members, patients or general public in a sensitive manner
Must be able to meet deadlines

Nice To Haves

Bilingual preferred.
Previous work experience (2 years or more), especially restaurant/hotel dish room experience, is desirable.

Responsibilities

Coordinate according to departmental policy and procedures the activities of the dish room. In particular, disassembling and the washing of the patient trays.
Self direct or direct others to wash, organize, inventory china, glassware, silverware, pots and pans to maintain service areas (Production, Room Service) with adequate levels of small wares equipment (china, glassware, silverware, pots and pans) to perform tasks throughout the day.
Follow and enforce the adherence to hospital and departmental hand hygiene policy and procedures.
Follow and enforce the adherence to hospital and departmental safety and sanitation procedures.
Properly set up for daily use, operate, clean and monitor dish machine. Perform temperature checks.
Operate and maintain dish room equipment such as dishwasher, power washer, pulper, and carts according to department policy and procedures and alerts supervisor of malfunctions.
Self direct or direct others to clean and sanitize equipment according to departmental policy and procedures.
Self direct or direct others to clean and sanitize floors for the entire kitchen area using the proper soaps, dilutions and techniques.
Self direct or direct others to empty garbage cans, rinse and clean trash cans. Replace rubbish barrels with new trash bags. Remove the garbage from the kitchen area to proper storage area. Transport trash and garbage to Service Center. Empty dumpster. Clean and rinse dumpster.
May assist with retrieving trays from patient rooms following hospital and departmental policy and procedures for tray pickup.
May assist in delivering patient trays according to departmental policy and procedures.
Retrieve large dirty carts from patient floors. Clean and sanitize the dirty carts and return to patient floors. Maintain a clean area on the patient floor for the dirty cart.
Self direct or direct others to maintain the cleanliness of kitchen areas
Adhere to departmental policy and procedures regarding personal cleanliness, hygiene and uniform.
Assist in orientation and on-the-job training of new employees.
Adhere to departmental and hospital policies and procedures and other foodservice regulations at all times.
Participate in and monitor, according to preset criteria, sanitation and safety procedures, including HACCP program.
Perform all other duties assigned.