Dish Technician Manager

State of North Carolina • Warren, MI

23h

About The Position

This position installs, services, and maintains commercial dishwashers and chemical dispensing equipment used for detergents and other products from the Correction Enterprises Janitorial Products Plant. The primary customers are NCDAC Prisons, as well as state, county, and school facilities in the northwestern region of North Carolina. Daily travel with occasional overnight stays is required. Key responsibilities include training kitchen staff and offender operators on proper equipment use, troubleshooting dish-detergent systems, and responding to service requests or product-related issues. The technician will inspect connected dishwashers for efficiency, maintain detailed service records, and submit required reports to designated personnel. Experience in customer service is required, along with the ability to service commercial dishwashing and chemical dispensing equipment. This includes replacing parts such as pumps, motors, timers, circuit boards, and piping components. The role also involves installing and maintaining chemical dispensers, requiring knowledge of pumps, fittings, detection probes, and electrical connections.

Requirements

• Experience in customer service is required
• Ability to service commercial dishwashing and chemical dispensing equipment
• Knowledge of pumps, fittings, detection probes, and electrical connections
• High school or General Educational Development (GED) diploma and two (2) years of progressive experience in the assigned trade areas; OR An equivalent combination of education and experience.
• May require current certification by the Environmental Protection Agency as a Type I, II, III or Universal technician as required by Title 40, Code of Federal Regulations Part 82, Subpart F.

Nice To Haves

• Considerable knowledge of the methods, practices, and materials used in general maintenance and repair of equipment and machinery.
• Skill in the use of tools required in various technically complex trades
• Ability to read electrical diagrams.
• Physical strength sufficient to perform heavy physical tasks for extended periods of time.

Responsibilities

• installing, servicing, and maintaining commercial dishwashers and chemical dispensing equipment
• training kitchen staff and offender operators on proper equipment use
• troubleshooting dish-detergent systems
• responding to service requests or product-related issues
• inspecting connected dishwashers for efficiency
• maintaining detailed service records
• submitting required reports to designated personnel
• replacing parts such as pumps, motors, timers, circuit boards, and piping components
• installing and maintaining chemical dispensers

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED