Discharge Transportation Coordinator – MEDCOM

University of Virginia

18d•$20

About The Position

Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations. Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures. Move Care Forward — Join UVA Health as a Patient Transport Coordinator Be the connection that keeps patients moving. In this essential role, you’ll coordinate safe, timely transportation using ambulances, vans, taxis, and more—ensuring every patient journey supports quality care. What You’ll Do: Coordinate Transport: Manage logistics across multiple transport modes. Communicate Clearly: Interface with internal teams, external agencies, and families. Solve & Support: Investigate complaints, process invoices, and assist with policy improvements. Train & Track: Mentor peers and monitor transport volumes to improve operations. What Sets This Role Apart: You’re the Hub: Every move starts with you—your coordination powers patient care. Dynamic & Impactful: No two days are the same. Your decisions shape real outcomes. Growth-Ready: Support process development, train others, and build cross-functional relationships. UVA Health Benefits: Comprehensive Coverage: Medical, dental, vision, and life insurance. Financial Wellness: Retirement plans with matching and tuition assistance. Time Off & Recharge: Generous PTO, holidays, and leave programs. Career Growth: Leadership development and internal mobility support.

Requirements

Education: High School Graduate or Equivalent
Experience: 2 years of relevant experience
Licensure/Certifications: None
Physical Demands – Job requires sitting for prolonged periods and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.

Responsibilities

Coordinate Transport: Manage logistics across multiple transport modes.
Communicate Clearly: Interface with internal teams, external agencies, and families.
Solve & Support: Investigate complaints, process invoices, and assist with policy improvements.
Train & Track: Mentor peers and monitor transport volumes to improve operations.