Discharge Planning Assistant, Case Management

Sturdy Memorial Hospital•Attleboro, MA

1d•$22 - $27•Onsite

About The Position

The Discharge Planning Assistant (DPA) functions as an extension of licensed Case Management personnel for purposes of communicating, initiating, coordinating, documenting and follow-through of discharge planning activities and requirements for hospital patients. The DPA position supports RN Case Managers and Social Workers in meeting patient discharge planning and continuity of care needs. This individual works in a fast-paced clinical unit of the hospital in close collaboration with multidisciplinary personnel to optimize patient throughput and support timely discharge. The DPA will attend daily unit rounds to receive direction and communicate progress of all discharge planning activities. Partners with Case Management to identify, communicate and secure appropriate transportation for patients, including wheelchairs, stretchers, cabs, or ambulances. Will also contact payers to verify eligibility, and preferred providers to meet discharge planning needs identified by the care team.

Requirements

Minimum 2-4 years of experience in an acute care hospital setting
Self-starter with excellent critical thinking and organizational skills, along with demonstrated ability to problem solve and prioritize
Excellent communication skills and positive interpersonal dynamic in working with a variety of stakeholders across the care continuum
Ability to function independently within position scope, departmental policies and goals
Ability to effectively communicate any precertification/preauthorization information to the case manager, including services related to home care, skilled nursing facilities, transfers to inpatient psychiatric facilities and other acute care facilities
Ability to successfully discuss sensitive clinical and financial issues with patients and families while providing guidance in placement and referral issues
Understanding of federal, state and local healthcare standards and regulations
Proficiency in computer applications, such as Microsoft Office , EMR documentation
Associate’s Degree, with Bachelor’s degree preferred
Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.
Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.