Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and Level I Trauma Center with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics. GENERAL DUTIES: The individual in this position assists the Case Manager and Social Worker with non-professional tasks. The responsibilities will include, but not be limited to the following activities: a) arrange post-discharge services b) fax, make phone calls c) communicate with patients, families and other members of the care team and d) other duties as assigned. Coordinates Medicare notification letters to comply with regulatory standards. Attends Hospital orientation, workshop led by Director of Case Management or designee that covers the Tenet Case Management Program, focuses on Discharge Planning arrangements and other clerical duties specific to case management. Information used to perform job: patient data, healthcare staff documentation related to patient care, available community resources Software used to perform job: allscripts, Patient Medical Record/HPF, Cerner DEPARTMENT SPECIFIC DUTIES: Priority 1: Arrange post discharge services at the direction of the case manager or social worker, to include documentation of activities Priority 2: Assist with other clerical duties as assigned, including faxing, phone calls, copying of medical records Priority 3: Maintain effective relationships with case management staff, physicians, nurses, other ancillary staff, payors, post-acute vendors, patients and their families The metrics below provide an indication of the effectiveness of the individual in this role and may be used for evaluative purposes. The list below is not meant to be exhaustive; other relevant metrics may exist. Avoidable days r/t delay in arranging post discharge services Disputes related to delays in discharges IM letter oversight compliance per policy Shift: Days Hours: 0800-1630 Schedule: Sunday through Thursday 2503028062
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Job Type
Full-time
Education Level
No Education Listed