Disaster Recovery Technology Strategist

QTS Data CentersAtlanta, GA

About The Position

As a Senior individual contributor, you will establish and own the enterprise-wide Digital Disaster Recovery and resilience program. Your primary responsibility will be to ensure the company can recover critical digital infrastructure and technical business operations following cyber incidents, infrastructure failures, or human error. This role is execution-focused, requiring you to partner across the enterprise to make recovery real, tested, and repeatable. You will design, implement, and maintain infrastructure-level disaster recovery processes for various platforms including compute, storage, network, identity, virtualization, and cloud. This involves developing and validating recovery runbooks, sequencing plans, failover procedures, and dependency maps. You will also lead and execute technical DR tests, identify and document critical dependencies, and collaborate with platform owners to define and enforce RTO/RPO objectives. Furthermore, you will coordinate engineers during tests and incidents, drive remediation of gaps, and serve as the primary point of contact for audit and compliance related to DDR.

Requirements

  • Bachelor’s degree in an IT-related field (e.g., Information Technology, Computer Science, Cybersecurity, Information Systems) or equivalent practical experience
  • Five years in enterprise IT (infrastructure, SRE, operations, security)
  • Direct DR or large-scale incident recovery
  • Experience running DR tests or recovery events
  • Understanding of backup and recovery principles
  • Evaluation of RTO/RPO considerations
  • Proficiency in mapping application and infrastructure dependencies
  • Foundational knowledge of identity management, DNS, networking, and storage systems
  • Strong technical documentation and execution
  • Ability to translate technical risk into business impact
  • Confident facilitator of cross-functional exercises

Nice To Haves

  • Preferred experience in cyber recovery or ransomware response
  • Regulatory and audit-driven DR familiarity
  • Certifications such as ITIL or CBCP
  • Strong understanding of cyber recovery concepts, including clean-room restores, immutable backups, air-gapped architectures, and ransomware recovery
  • Strong technical knowledge of compute (VMware, HyperV, cloud compute), storage systems, SAN/NAS, replication technologies, and data protection platforms
  • Strong understanding of identity and access (AD, Azure AD), DNS, networking fundamentals, and how these control planes impact recovery
  • Skilled at coordinating large groups of engineers across multiple domains
  • Proficiency in dependency mapping and failover/failback procedures

Responsibilities

  • Establish and own the enterprise-wide Digital Disaster Recovery and resilience program
  • Ensure the company can recover critical digital infrastructure and technical business operations following cyber incidents, infrastructure failures, or human error
  • Partner across the enterprise to make recovery real, tested, and repeatable
  • Design, implement, and maintain infrastructure-level disaster recovery processes for compute, storage, network, identity, virtualization, and cloud platforms
  • Develop and validate recovery runbooks, sequencing plans, failover procedures, and dependency maps
  • Lead and execute technical DR tests, including component-level restores, partial failovers, and full integrated recovery exercises
  • Identify and document Tier 0/Tier 1 dependencies across identity, DNS, networking, hypervisors, storage arrays, backup platforms, and application stacks
  • Collaborate with platform owners to define, enforce, and maintain realistic RTO/RPO objectives; validate backup recoverability and integrity
  • Coordinate engineers across infrastructure, cloud, network, security, backup, and application teams during tests and real incidents; drive remediation of gaps/technical debt
  • Serve as primary point of contact for Internal Audit and external assessors for DDR scope; own audit evidence and compliance documentation

Benefits

  • Roth and Traditional 401(k) matching contributions with immediate vesting
  • Every employee is bonus or commission eligible
  • Generous PTO
  • Paid Volunteer Days Plus Floating Holidays
  • Stock Purchase Plan (SPP)
  • 11 paid Holidays Annually/Holiday compensation when worked
  • Pet and Legal Insurance
  • Q-Rest Sabbatical Program
  • Q-Anniversary Service Award Program
  • Parental Leave for primary and secondary caregivers
  • Military Benefits Package
  • QTS Charitable Matching Gift Program
  • QTS Scholarship for Employee Dependents
  • QTS Crisis Fund
  • Wellness Program
  • Tuition Reimbursement Program
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