Disaster Recovery Technician Hatfield Location

Paul Davis Restoration of Greater Philadelphia•West Goshen Township, PA

10d•$20 - $22•Onsite

About The Position

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you! The Disaster Recovery position is a career in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism. Our goal is to preserve as much of the property as possible while working safely and efficiently on the job site. This role will work primarily out of our Hatfield, PA office at 2990 Bergey Road

Requirements

Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality
High School Diploma or GED
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Constantly move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally requires a ladder to complete jobs
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle

Responsibilities

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Survey damage within the property
Evaluate and record damage to all items within the property
Demolition of structural damage to properties through the use of hand and power tools
Perform initial site visits
Conduct moisture inspections
Set restoration equipment within guidelines
Complete assigned tasks and notes in our primary operating system (RMS)
Take photos of jobs assigned at start, completion, and throughout the process
IICRC certification available as IICRC classes are offered