DISASTER CASE MANAGER

Lutheran Services Carolinas • Greenville, SC

53d • $20 - $27

About The Position

The Disaster Case Manager supports the long-term recovery efforts in areas affected by natural
disasters across both the Carolinas’ by providing direct case management to individuals and
families.
Must be able to attend occasional meetings in Upstate South Carolina.

Requirements

• Bachelor’s degree preferred or high school diploma.
• If education level is high school, must have 1-2 years of relevant experience in case management or field work; experience with disaster response case management is preferred.
• Strong interpersonal, communication, and organizational skills.
• Computer literate and knowledge of Microsoft Office products (Word, Excel, Power Point).
• Ability to work in a flexible, fast-paced, and community-focused environment.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Driver’s License with acceptable motor vehicle record.

Nice To Haves

• Familiarity with disaster recovery resources, community-based services, or previous nonprofit work is a plus.
• Have experience working with the local long-term recovery group.

Responsibilities

• Deliver individualized disaster case management services to survivors.
• Conduct survivor intake, needs assessments, recovery planning, and resource coordination.
• Work in collaboration with local Long Term Recovery Groups (LTRG) and other partner agencies to ensure a coordinated, survivor-centered approach.
• Attend LTRG meetings and other coordination calls as required.
• Accurately document case progress and outcomes following Lutheran Services Carolinas and LTRG protocols.
• Responsible for case documentation and data sharing in SharePoint.
• Other duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees