Disability Support Specialist, Mid

Booz Allen Hamilton • Springfield, VA

15d

About The Position

Disability Support Specialist, Mid The Opportunity: As a Disa bility Support Specialist, you will facilitate and coordinate reasonable accommodations ( RA ) and personal assistance services ( PAS ) for civilian employees and applicants. You will be responsible for the intake and maintenance of RA cases, serving as a key point of initial contact for the workforce, maintaining compliance with all agency and regulatory guidance and providing office support for employees with targeted disa bilities. What You’ll Work On: Process reasonable accommodation (RA) requests, including monitoring RA mailbox, providing RA forms to employees and applicants, resp ond ing to RA RFIs, creating case files with the RA databases, reviewing intake documentation for completeness, making initial contact between the requestor and the RA Spe cia list, coordinating delivery of RA equipment to employees, and closing case files, as needed or directed. Maintain all case files and databases in accordance with agency guidance and standards. Serve as a primary point of initial contact for employees, supervisors, and managers on reasonable accommodation. Provide direct service to employees and applicants with targeted disa bilities as needed when an individual’s primary DSW is unavailable, including note taking at meetings, keyboard mouse navigation, keyboard typing, data entry, holding and movement of materials, dialing and answering the telephone, lifting maps and charts, filing, and other general administrative tasks. Join us. The world can’t wait.

Requirements

• Experience handling sensitive personnel information with discretion
• Experience with Micro sof t Office applications, including Access, Word, Excel, and PowerPoint
• Active TS/SCI clearance; willingness to take a polygraph exam
• Associate’s degree in Human Resources, Disability Studies, Social Work, or Psychology and 1+ years of experience in human resources or reasonable accommodations (RA), or 5+ years of human resources or reasonable accommodations (RA) in lieu of a degree

Nice To Haves

• Possession of excellent critical thinking, problem-solving, customer support, and communication skills

Responsibilities

• Process reasonable accommodation (RA) requests, including monitoring RA mailbox, providing RA forms to employees and applicants, resp ond ing to RA RFIs, creating case files with the RA databases, reviewing intake documentation for completeness, making initial contact between the requestor and the RA Spe cia list, coordinating delivery of RA equipment to employees, and closing case files, as needed or directed.
• Maintain all case files and databases in accordance with agency guidance and standards.
• Serve as a primary point of initial contact for employees, supervisors, and managers on reasonable accommodation.
• Provide direct service to employees and applicants with targeted disa bilities as needed when an individual’s primary DSW is unavailable, including note taking at meetings, keyboard mouse navigation, keyboard typing, data entry, holding and movement of materials, dialing and answering the telephone, lifting maps and charts, filing, and other general administrative tasks.

Benefits

• At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being.
• Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.
• Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.
• We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
• Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
• The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD).
• The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees