Disability Resources and Services Assistant Temporary Pool

Community College of Allegheny County (CCAC)

4d•$22

About The Position

The Disability Resources and Services Assistant serves as the primary test proctor for student with approved disability-related accommodations and oversees the testing site during scheduled hours. This assistant performs all duties related to test administration and coordination of Disability Resources and Services Offices during schedule hours.

Requirements

High School Diploma
Minimum of two years previous student service or customer service experience.
Ability to understand how learning can be affected by disabilities and provide appropriate accommodations.
Ability to work with students of all abilities.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
To perform this job successfully, an individual should be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills.
Excellent communication and public speaking skills.
Excellent interpersonal skills.
Ability to work well with people.
Excellent written communication skills especially in the areas of report writing and business correspondence.
Knowledge of the Community College and Higher Education system.
Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check.

Nice To Haves

Associate degree from an accredited college or university.
At least one-year experience in a higher education or testing environment.
Prior experience working with students requiring special accommodations.
Knowledge of Accuplacer or other administrative software a plus.

Responsibilities

Assist with exam proctoring for students whose accommodations necessitate examinations occurring within the Disability Resources and Services Office. This includes providing proctoring services, overseeing the scheduling of exam and coordinating with the Proctoring Coordinator & Disability Resources and Services administrators.
Perform day-to-day coordination of all accommodated testing activities.
Communicate any changes to testing schedule with appropriate staff.
Maintain the integrity and confidentiality of the test environment.
Act as the primary proctor at designated testing site
Provide excellent student and customer service by answering questions from visitors and callers.
Provide one on one care and coaching for students with disabilities.
Recommends, requests and obtains resources, materials and technology necessary for student
Maintain records, process scores, and produce reports as needed
Provide administrative support and coverage at reception area when possible.
Respond to faculty & staff alerts and other alerts for students who are experiencing difficulty in the classroom