Child Support - Director

Puyallup Tribe of Indians•Tacoma, WA

About The Position

Supervises all aspects of the Child Support Department including budget, staff, and program components ensuring Tribal and Federal regulations are met. Liaison with Federal, State and Tribal agencies.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Experience and knowledge using word processing and spreadsheets (i.e. Word for Windows, Excel, Access, etc.).
This position requires in-state and out-of-state travel for business in order to represent the Tribe’s interests in state and federal child support matters.
Ability to read, analyze, and interpret the most complex documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style.
Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.
Ability to deal with a variety of abstract and concrete variables.
Ability to remain calm in difficult situations and with intense clients.
Ability to defuse tense situations.
Ability to remain impartial.
Ability to be culturally sensitive in a diverse society.
Must pass a background check.
Must be able to maintain strict confidentiality at all times.
Required to travel for business.
Requires the ability to operate a typewriter, personal computer, multi-line telephone, calculator, facsimile and photocopier.
Requires the ability to read, write, communicate, and interpret information accurately in English.
Requires the ability to concentrate and consistently produce accurate work.

Responsibilities

Supervises child support personnel.
Mentors child support personnel.
Develops and implements department policies, procedures, and protocols to conform to Tribal codes and policies.
Effectively recommends program enhancements.
Develops and maintains working relationships with Federal, State and Tribal Partners, including the Federal Office of Child Support Services, Child Support staff from the Bureau of Indian Affairs, the Washington State Division of Child Support, the Attorney General’s Office, the Pierce County Prosecutors Office, the Puyallup Tribal Court, Washington State Tribal Child Support Program Directors, and Tribal Employers.
Actively participates in meetings with State and/or Federal child support agencies in order to positively and accurately represent the Tribe’s position on child support matters. These meetings may require both in-state and out-of-state travel depending upon the location of the meetings.
Prepares and presents monthly program status reports before the Puyallup Tribal Council upon request.
Prepares and administers annual budget and grant for department.
Assures that program components meet Federal direct-funding requirements.
Plans, develops and coordinates projects to meet organizational goals.
Participates in the development of the Puyallup Tribe of Indians Vision, Mission, Strategic Direction, and a responsibility to convey, model, and carryout such.
Develops and maintains ethical and professional relationships with key vendors, (ie; Tribal employers, LabCorp, Pacific Office Automation, Office Suppliers, Pitney Bowes, Building Management etc.) in an effort to obtain added value to the Puyallup Tribe of Indians.
Contributes to a favorable public image of the Tribe by establishing and maintaining relationships and participation in the community (civic, industry, and professional).
Performs other duties as assigned.