Director, Women's Services (Community Osteopathic)

UPMC•Harrisburg, PA

22h

About The Position

Provides planning, organization, management and coordination of services for Magee-Womens, UPMC Community. This role includes operational oversight for women's health surgical services, labor and delivery, and PACU. This role also acts as liaison between associated Medical Practices and the UPMC Healthsystem. Direction/supervision of patient care delivery, of staff, as well as 24-hour accountability for the Women's Health Service-line are position expectations.

Requirements

Completion of an accredited school of nursing required.
Master's degree and Bachelor's degree in nursing, health administration, or related field required.
5 years clinical progressive management experience with strong analytical and leadership skills required.
5 years supervisory experience required.
Registered Nurse (RN)
Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

Responsibilities

Assist Clinicians/Specialty Nurse Leaders with the purchase of supplies and equipment emphasizing cost containment without compromising patient care.
Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Resolves and manages conflict effectively and in a timely manner. Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations. Cares for patients and self by planning a department work schedule in collaboration with team members that supports safety, appropriate worked hours, and a healthy lifestyle. Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Coaches staff on cultural diversity and addresses workplace horizontal violence and impairment. Creates an environment which recognizes and values differences in staff, physicians, patients, and communities.
Establishes a culture of caring by promoting decisions that are patient centered and within the framework of Relationship Based Care, using the nursing process that meets the clinical, psychological and spiritual needs of the patient, family and staff. Ensures that nurses practice in accordance with established Clinical Standards of Performance as defined by organization, system, professional and regulatory organizations. Applies national best practices and uses evidence based practice to build a culture of excellence in patient care. Promotes interdisciplinary partnership and consultation of hospital staff and health care team through participation in committees and related activities to ensure appropriate care and services for patients and families. Sets clinical, financial, and human resources priorities for improvement in concert with organizational goals. Demonstrates sound fiscal responsibility in the development and management of the department budget and holds staff accountable for the efficient use of resources including but not limited to managing flexible staffing patterns to meet patient care needs.
Maintain effective communication relative to Women Services with the physicians and Medical Directors.
Prepare with the Clinicians, the annual capital and expense budgets for identified area(s). Ensure staff adherence to approved budgets.
Continually assess and improve department performance. Maintain appropriate quality control programs. Recommend space and other resources needed by the department. Participate in selecting outside sources for needed services.
Report unusual circumstances and exceptions to practice to the Vice President of Patient Care Services & Clinical Director Regulatory and Women's Hospital in a timely manner.
Provide notification of changes in operations and central sterile supply charges to the patient accounting office to ensure that charges are revised to reflect accurate, patient specific billing.
Develop and implement policies and procedures that guide and support the provision of services. Recommend a sufficient number of qualified and competent persons to provide care. Determine the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners.
Collaborates with medical staff to monitor patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement unit based patient safety initiatives. Monitors dashboard indicators and quality in unit/department to meet organizational goals and develops action plans to address specific concerns and improve quality. Utilizes research and evidence-based practice to support improvement in clinical care. Shares learning from improvements with other units and/or spreads across the business unit or system. Analyzes nurse and patient satisfaction outcome data and develops action plan to address as needed. Supports and encourages involvement of staff nurses in the development and implementation of evidence based practice and quality improvement initiatives.
Develop, implement and meet department objectives
Participate in Healthsystem, Hospital and Medical Staff Committees as requested; cooperate with medical staff in performing research projects or studies as the pertain to Women Services
Project a positive image of self and the Hospital when dealing with medical staff, ancillary departments, patients/families, community and others. Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others. Ensure cost consciousness through efficient use of time, materials, staff, equipment and supplies.
Interview applicants and recommend employee selection. Counsel employees as required, document appropriately in conjunction with Human Resources. Provide for orientation, in-service training, and continuing education of all persons in the department.
Evaluate staffing hours or schedule changes to ensure the productivity of all services.
Conduct annual review of policies and procedures.
Support and maintain a level of patient care required in the Hospital's Quality Improvement Program. Ensure the delivery of quality patient care by maintaining established Hospital and Medical Staff standards.
Ensure that Women Services procedures meet established standards and procedures.
Sets high standards of performance for self and others by imposing standards of excellence and development of inquiry skills that are innovative, optimistic, and supportive of professional growth. Creates developmental paths and plans for staff to increase the expertise and caliber of staff. Initiates innovation in staff development, clinical orientation, continuing education, and supports specialty certification. Develops a best practice climate for the growth and development of students as well as new nurses. Actively recruits nursing students through the establishment of exceptional clinical experiences. Supports shared governance through a unit-based professional practice council and utilization of staff feedback to make changes to improve care, nursing practice, and /or the work.
Submit expense variance analysis
Evaluate nursing service and patient care activities and requirements to improve quality of patient care considering safety to both patients and personnel.
Demonstrates the ability to create a shared vision applies critical thinking skills and utilizes financial and quality data and conceptual knowledge in the development of the department vision and operational plan. Involves staff and key stakeholders in the development of a vision for the unit/ department within a shared governance model of practice. Orchestrates complex change and acknowledges the psychological transition on self and others. Involves stakeholders and experts in planning, designing, and redesigning change. Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one/s own behavior to accommodate tasks, situations and individual involved. Supports staff during times of difficult transitions. Demonstrates ability to influence the external environment through participation in professional and advocacy organizations.
Maintain data and records for regulatory regulations for the Women Services
Ensure communication of changes in policies and procedure to staff.
Integrate department's services with the hospital's primary function and nursing/patient care services. Coordinate and integrate services within department and other departments.
Conduct special projects, formulate and interpret department policies and recommend Hospital policies and objectives for patient care.
Maintain and provide accurate statistical reports in a timely manner.