Director, Warranty & Consumer Products Underwriter

Fortegra•Jacksonville, FL

About The Position

Evaluate and price automotive and/or consumer product warranty and service contract programs. Manage a team of underwriting analysts. Develop pricing methodologies for new products, including documentation and automation. Develop a profitable and sustainable book of warranty and service contract business. Manage the profitability of the book of business on a portfolio and on a deal by deal basis. Develop a suite of warranty related products and match to local market needs. Develop with the Sales team a profitable pipeline of new business opportunities. Manage and underwrite deals, including risk assessment, pricing, negotiation and closing. Manage the relationships with distribution channels and clients both during underwriting, deal implementation and ongoing deal management stages. Manage the profitability of current programs and re-negotiate renewal terms where appropriate. Establish, implement and manage appropriate underwriting guidelines. In conjunction with actuarial-data intelligence, build and use valuable data in underwriting, pricing and marketing services. Liaise with actuarial, finance, legal, claims, ops. & IT, and compliance in structuring and closing deals. Build high levels of credibility and positive brand recognition for Fortegra. Liaise closely with other Credit & Specialty teams to cross sell their products and services through warranty distribution channels and vice versa. Support the CUO in setting and implementing the group business strategy.

Requirements

5+ years' underwriting and pricing experience in the consumer products extended warranty / service contract arena
In depth understanding of and expertise across one or all product lines - automotive, Consumer Products, Wireless
Strong track record of profitable underwriting performance and deal closing
In depth knowledge of TPA's, repair networks, technology and data intelligence
Wide network of long term relationships with agents, TPA's, brokers and other distribution channels
Full understanding of the relevant compliance regulations
Bachelor's degree or equivalent work experience
Excellent technical underwriting and portfolio management skills aligned with strong commercial acumen
Highly effective negotiation and project management skills
Strong presentation skills
Experience in building and managing profitable business
Ability to accurately analyze financial statements and complex deals
Ability to multi-task
Focus and goal-oriented disposition
Attention to detail
Knowledge of and ability to collaborate when necessary with other departments
Excellent organizational skills
Strong analytical and problem-solving skills
Ability to meet deadlines without compromising consistency in the process
Experience dealing and handling sensitive information
Ability to work under pressure
Ability to prioritize to guarantee that all issues are allocated the required time to be handled in a professional manner
Experience in building and managing profitable business
Ability to accurately analyze financial statements and complex deals
Ability to multi-task
Focus and goal-oriented disposition
Knowledge of and ability to collaborate when necessary with other departments
Excellent organizational skills
Strong analytical and problem-solving skills
Ability to meet deadlines without compromising consistency in the process
Experience dealing and handling sensitive information
Ability to work under pressure
Ability to prioritize to guarantee that all issues are allocated the required time to be handled in a professional manner

Responsibilities

Evaluate and price automotive and/or consumer product warranty and service contract programs.
Manage a team of underwriting analysts.
Develop pricing methodologies for new products, including documentation and automation.
Develop a profitable and sustainable book of warranty and service contract business.
Manage the profitability of the book of business on a portfolio and on a deal by deal basis.
Develop a suite of warranty related products and match to local market needs.
Develop with the Sales team a profitable pipeline of new business opportunities.
Manage and underwrite deals, including risk assessment, pricing, negotiation and closing.
Manage the relationships with distribution channels and clients both during underwriting, deal implementation and ongoing deal management stages.
Manage the profitability of current programs and re-negotiate renewal terms where appropriate.
Establish, implement and manage appropriate underwriting guidelines.
In conjunction with actuarial-data intelligence, build and use valuable data in underwriting, pricing and marketing services.
Liaise with actuarial, finance, legal, claims, ops. & IT, and compliance in structuring and closing deals.
Build high levels of credibility and positive brand recognition for Fortegra.
Liaise closely with other Credit & Specialty teams to cross sell their products and services through warranty distribution channels and vice versa.
Support the CUO in setting and implementing the group business strategy.