Director, Volunteer Programs

City Year • Boston, MA

4d • Onsite

About The Position

City Year Greater Boston (CYGB) is seeking a creative, organized, and thoughtful Director of Volunteer Programs. This individual will lead a team of AmeriCorps Members (ACMs) in the execution of a robust calendar of volunteer opportunities with corporate and individual stakeholder and donors. This role plays a critical role in the success of City Year’s fundraising model while ensuring that school and community partners’ highest priority needs are met.

Responsibilities

• Lead service events and engagements for at least 1,500 volunteers annually, including up to four events for 200+ volunteers.
• Collaborate with Development and Service Impact teams to create new volunteer opportunities for stakeholders.
• Develop and manage partnerships with school, community center, and city liaisons to ensure the necessary conditions and resources are in place for successful volunteer opportunities.
• Manage permitting and CORI process with Boston Public Schools and Boston Parks & Recreation.
• Oversee the Service Reserves programs including training, evaluation, tracking, and communications to members.
• Lead AmeriCorps members and volunteers through the execution of painting, mural, landscaping, light construction, and supply kit projects.
• Complete physical service projects as required and regularly support onsite prep with the team.
• Lead, manage, and coach a team of AmeriCorps members to achieve service performance requirements.
• Lead with a strong sense of City Year culture and values, consistently using City Year culture tools; make meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in schools.
• Utilize performance management tools to set expectations, identify strengths, and facilitate individual development plans.
• Design and facilitate impactful trainings that include project management skills, facilitation of volunteer opportunities, graphic design, public speaking, light landscaping, construction, and more.
• Coach ACMs on all aspects of event and volunteer management, including promoting regular feedback and self-reflection.
• Collaborate across departments to create a strong pipeline of Civic Engagement AmeriCorps member candidates from November – May.
• Conduct interviews and participate in selections process for Civic Engagement AmeriCorps members.
• Support site alignment on AmeriCorps member experience.
• Collaborate with the Director of Analytics to collect and analyze data to identify areas of improvement opportunities.
• Collaborate with Development team to facilitate feedback from key donor groups and stakeholders.
• Analyze volunteer and service partner data and industry trends to continually improve upon volunteer offerings.
• Attend department and team meetings to share insights and trends identified from the data analysis.
• Ensure that events fall within designated budgets, submitting orders and processing invoices in a timely manner.
• Ensure maintenance of Civic Engagement team tools, storage spaces, and leased vehicle.
• Support sitewide initiatives, including fundraising events, Learning & Development Days (LDDs), AmeriCorps member appreciation events, and team days.
• Partner across the City Year network with other Civic Engagement programs to ensure aligned trainings, best practice sharing, and professional development opportunities for Civic Engagement AmeriCorps Members.
• Organize, lead, and/or assist in executing special projects that may fall outside the scope of regular duties.
• Assume other tasks as delegated by supervisor.

Benefits

• Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays.
• You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs.
• Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees