Director, Visa Consulting & Analytics

Visa•Ashburn, GA

9d•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA supports our partners to solve their most strategic problems. The US Consulting group within VCA provides consulting and solution services for Visa’s largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk. The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring and Processing partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner. Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
At least 5 years of relevant experience at large management consulting firm or in the payment acceptance industry
Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
Strong analytical skills, with demonstrated intellectual and analytical rigor
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
Knowledge and understanding of payments operations and payment schemes, including products and services, business systems and processes, marketing initiatives and card acquiring experience
Excellent communication, storytelling, and presentation skills
Team minded and collaborative
Technology mindset, curious, up to date with digital trends and applications

Responsibilities

Proactively engage with Visa account management teams in regular strategic and planning discussions, cultivate and manage a pipeline of work with merchant acquirers
Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers and processors
Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA