Director, Veterans Resource Center (Full-Time, Catergorically Funded) Fresno City College

State Center Community College District • Fresno, CA

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About The Position

Fresno City College Desirable Qualifications Experience and skill with addressing issues of equity; recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes; willingness to examine and remediate one’s relational practices to more effectively engage and support racially minoritized students; and a commitment to participatory governance, consensus building, and team approach to management. KNOWLEDGE , SKILLS AND ABILITIES Knowledge of: 1. Advanced knowledge of U.S. Department of Veterans Affairs School Certifying Official Handbook and federal and state regulations applicable to education benefits for eligible veterans. 2. Requirements, guidelines, rules and objectives applicable to military-affiliated students and general college programs and services. 3. Applicable federal, state and local laws, rules and regulations, including the Family Educational Rights and Privacy Act, California Education Code and Administrative Code provisions related to financial aid. 4. Principles and practices of generally accepted accounting and auditing procedures related to VA payments. 5. Community college curriculum development process and procedures, organization, operations, policies and objectives. 6. District/college student recordkeeping practices, procedures and systems for processing and maintaining student information. 7. Principles and practices of sound business communication including proper English usage, grammar, spelling, and punctuation. 8. Principles and practices of public administration, including budgeting, purchasing and maintaining public records. 9. Research methods and analysis techniques. 10. Principles and practices of effective management and supervision. 11. Principles and practices of strategic planning. 12. Basic principles and practices of organizational improvement and culture change. 13. Safety policies and safe work practices applicable to the work being performed, including those required in crisis or threat situations. 14. Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements. 15. Community college and its mission and goals. Skills and Abilities to: 1. Understand the importance of holding oneself accountable as educators for closing equity gaps and engaging in equitable practices. 2. Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility. 3. Encourage positive race-consciousness and embrace human difference. 4. Reflect on institutional practices and aim to create a culturally responsive educational environment. 5. Strategically build buy-in and participation among colleagues for equity-related initiatives. 6. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. 7. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. 8. Plan, direct and implement activities, resources and services of the Veterans Resource Center in order to recruit, assist and retain veterans and their dependents as students. 9. Understand requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. 10. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. 11. Analyze and make sound recommendations on complex issues with the VA and student needs. 12. Work collaboratively with other directors and managers and the community and provide expert advice and counsel that will lead to solutions to complex student issues. 13. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. 14. Communicate effectively, both orally and in writing, and practice active listening. 15. Develop and implement appropriate procedures and controls. 16. Understand, interpret, explain and apply applicable laws, codes and ordinances. 17. Represent the college effectively in dealings with students, employees, the VA and other colleges. 18. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. 19. Operate a computer and use standard business software. 20. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. 21. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. 22. Establish and maintain effective working relationships with all those encountered in the course of work. Minimum Qualifications EDUCATION AND EXPERIENCE Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices. Possession of a master’s degree from an accredited college or university; OR A valid California Community College Supervisory Credential; AND Six years of student support services or experience, at least two of which were with veterans’ educational benefits; or an equivalent combination of training and experience. LICENSES , CERTIFICATES AND OTHER REQUIREMENTS A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program. Must obtain and maintain School Certifying Official certification from the VA.

Requirements

• Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.
• Possession of a master’s degree from an accredited college or university; OR A valid California Community College Supervisory Credential; AND Six years of student support services or experience, at least two of which were with veterans’ educational benefits; or an equivalent combination of training and experience.
• A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program.
• Must obtain and maintain School Certifying Official certification from the VA.

Nice To Haves

• Experience and skill with addressing issues of equity
• Recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes
• Willingness to examine and remediate one’s relational practices to more effectively engage and support racially minoritized students
• A commitment to participatory governance, consensus building, and team approach to management

Responsibilities

• Plan, direct and implement activities, resources and services of the Veterans Resource Center in order to recruit, assist and retain veterans and their dependents as students.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees