Director, Vendor Integration

Medica•Minnetonka, MN

9d•Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Director, Vendor Integration will lead the integration of vendors following the acquisition of certain contracts and assets of Ucare , ensuring alignment with Medica’s Enterprise Sourcing & Procurement (ES&P) framework. This role will drive vendor consolidation, compliance, risk mitigation, and performance optimization through structured processes, governance, and category management principles. This role will involve close collaboration across the Enterprise Sourcing & Vendor Management Team, along with various departments such as IT, finance, and operations, at both Medica and UCare to ensure alignment with business objectives and member experience. Performs other duties as assigned.

Requirements

Bachelor’s degree in Business, Supply Chain, or equivalent experience in related field.
10 years of experience beyond degree in procurement, vendor management, sourcing, operations, M&A, or related experience required, with experience in post-merger integration strongly preferred
Strong analytical and project management skills; familiarity with procurement technology platforms
Systems Thinking, Critical Thinking, and Problem Solving
Clear Communicator and Collaborator
Courageous in Presenting Data and Facts, presenting Information for Decision
Organized and able to manage multiple competing priorities
Ability to lead cross-functional teams and influence stakeholders at all levels

Nice To Haves

Advanced degree preferred

Responsibilities

Integration Strategy & Governance Develop and execute vendor integration plans consistent with Medica’s sourcing governance pillars and continuity of coverage for UCare members
Validate vendor overlap and drive consolidation opportunities to reduce duplicative spend and strengthen performance
Ensure integration drives toward Medica’s objectives for cost control, risk mitigation, and quality delivery
Oversee vendor onboarding, data migration, and alignment of objectives for vendors Medica will retain, ensuring continuity of services
Monitor contractual service level agreements to ensure that vendors meet ongoing business needs; address performance issues with vendors and arrange for resolution and restitution
Implement and report on KPIs aligned with ES&P success metrics and provide executive updates on integration progress.
Maintain transparency into vendor performance and renewal timelines
Transition Services Agreement (TSA) Management Oversee and serve as the primary accountable owner for Transition Services Agreement (TSA) execution during post-acquisition transition
Monitor compliance with SLAs, performance guarantees, and cost structures outlined in TSA exhibits
Coordinate with Finance to validate TSA invoices, timelines, and billing accuracy
Facilitate communication between vendors, business owners, and transition workgroups to resolve TSA-related issues promptly
Provide oversight reporting on TSA milestones, vendor performance, and risk mitigation during the transition period
Cross-Functional Collaboration Partner with Legal, Finance, IT, and Category and Contract Managers to harmonize contracts and ensure compliance with Medica’s Enterprise Procurement Policy
Facilitate knowledge transfer and change management across impacted business units.
Clearly and timely communicate risks and issues to Leadership
Develop and define processes to ensure effectiveness of integration strategies and drive continuous improvement