Director, Truck Driver Qualifications

Landstar•Jacksonville, FL

22h•Onsite

About The Position

The Director of BCO Qualifications leads the team responsible for onboarding independent owner operator truck drivers for Landstar. In this role you will ensure that the team adheres to the Landstar BCO qualification guidelines, policies, and procedures in accordance with Federal Motor Carrier Safety Regulations (FMCSRs). You will monitor and drive performance to meet KPIs while promoting a collaborative environment that honors Landstar’s safety first culture. Landstar is embracing the changes AI is bringing to the industry and seeks someone who also sees the innovative value this approach brings. The ideal candidate has experience with DOT and FMCSA regulations, can operate autonomously in a very busy and complex environment and has experience implementing process improvements.

Requirements

Bachelor's degree (B. A.) from a four-year college or university or equivalent experience
4 years of leadership experience
Ability to learn and understand regulations
Excellent negotiation, communication, and organizational skills
Ability to prioritize and meet deadlines
Ability to maintain confidentiality
Working knowledge of Microsoft Office Suite
Ability to travel and to work outside of normal schedule as needed
Excellent presentation skills, including to large audiences

Nice To Haves

2 years of experience in recruiting and qualifying over the road drivers
Experience driving with process improvement initiatives
2 years of experience with DOT/FMCSA regulations

Responsibilities

Develop, understand, communicate, and attain Landstar capacity objectives
Identify opportunities for improvement related to team processes, driving efficiencies, productivity, and customer satisfaction
Comply with DOT requirements
Ensure policies, procedures, and days-to-qualify metrics are met
Plan, assign, and direct work that is results-focused and develop leadership and managerial skills within the department
Interview, hire, and train employees to thrive in a production, results-driven environment
Establish effective KPIs for employees and third-party qualification centers consistent with quality and growth objectives, and manage their performance
Onboard and oversee third-party qualification centers, monitoring and managing the quality and contribution of work
Meet with investigators during audits, provide documentation, and communication as warranted
Act as a corporate representative in legal depositions regarding Landstar’s process and procedures for qualifying BCOs
Develop and manage departmental budgets