Director, Truck Driver Qualifications

Landstar System, Inc. • Jacksonville, FL

23h • Onsite

About The Position

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

The Director of BCO Qualifications leads the team responsible for onboarding independent owner operator truck drivers for Landstar. In this role you will ensure that the team adheres to the Landstar BCO qualification guidelines, policies, and procedures in accordance with Federal Motor Carrier Safety Regulations (FMCSRs). You will monitor and drive performance to meet KPIs while promoting a collaborative environment that honors Landstar’s safety first culture. Landstar is embracing the changes AI is bringing to the industry and seeks someone who also sees the innovative value this approach brings. The ideal candidate has experience with DOT and FMCSA regulations, can operate autonomously in a very busy and complex environment and has experience implementing process improvements.

Requirements

• Bachelor's degree (B. A.) from a four-year college or university or equivalent experience
• 4 years of leadership experience
• Ability to learn and understand regulations
• Excellent negotiation, communication, and organizational skills
• Ability to prioritize and meet deadlines
• Ability to maintain confidentiality
• Working knowledge of Microsoft Office Suite
• Ability to travel and to work outside of normal schedule as needed
• Excellent presentation skills, including to large audiences

Nice To Haves

• 2 years of experience in recruiting and qualifying over the road drivers
• Experience driving with process improvement initiatives
• 2 years of experience with DOT/FMCSA regulations

Responsibilities

• Develop, understand, communicate, and attain Landstar capacity objectives
• Identify opportunities for improvement related to team processes, driving efficiencies, productivity, and customer satisfaction
• Comply with DOT requirements
• Ensure policies, procedures, and days-to-qualify metrics are met
• Plan, assign, and direct work that is results-focused and develop leadership and managerial skills within the department
• Interview, hire, and train employees to thrive in a production, results-driven environment
• Establish effective KPIs for employees and third-party qualification centers consistent with quality and growth objectives, and manage their performance
• Onboard and oversee third-party qualification centers, monitoring and managing the quality and contribution of work
• Meet with investigators during audits, provide documentation, and communication as warranted
• Act as a corporate representative in legal depositions regarding Landstar’s process and procedures for qualifying BCOs
• Develop and manage departmental budgets

Benefits

• Our workplace culture is second-to-none.
• Landstar provides a safe and professional work environment in which to thrive and grow.
• We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director