Director, Transportation Operations

CJ Logistics • Des Plaines, IL

23d

About The Position

CJ Logistics America is seeking a Director, Transportation Operations to lead and engage our Transportation Management Center (TMC) team. You will be accountable for achieving operational goals, driving a culture of accountability, and delivering exceptional service to both internal and external customers. As a strategic leader, you will optimize our transportation network while fostering talent and managing high-level customer relationships.

Requirements

• 10+ years in the Supply Chain Logistics and Transportation industry.
• Bachelor’s degree or equivalent professional experience.
• Proven ability to develop and lead teams, including managing other managers (Direct reports: Manager, Transportation Operations; Sr. Manager, Transportation Operations).
• Advanced-level written and verbal communication skills with the ability to present to stakeholders at all levels.
• Demonstrated ability to think strategically, develop long-term plans, and form collaborative partnerships within and outside the organization.
• Strong project management skills and experience with client-facing interactions.
• Demonstrated organizational follow-through and the ability to solve complex problems while removing obstacles for the team.

Responsibilities

• Provide executive oversight for the TMC, ensuring that all operational, financial, and customer commitments are met.
• Direct the Transportation Operations team, setting clear expectations and driving a culture of accountability through consistent feedback.
• Deliver internal and customer results regarding cost, service, and contractual requirements.
• Identify and implement strategies to reduce costs and guide data-driven initiatives to improve service KPIs.
• Participate in financial reviews and work with Finance partners to understand P&L drivers and achieve financial targets.
• Own the communication of corporate initiatives and partner with the Strategic Partnership (SP) Director to ensure consistency across customer networks.
• Collaborate with IT and the PMO team to enhance reporting outputs in BI tools and lead actionable process improvements.
• Lead the performance management process, including coaching managers, succession planning, and overseeing effective onboarding for new hires.

Benefits

• Senior Leadership Exposure: This is a high-visibility Salary, Exempt role reporting directly to the Sr. Director of Transportation.
• Team Influence: Lead a robust operational team and influence the growth of the TMC business through new initiatives.
• Comprehensive Impact: Balance operational efficiency with financial performance and strategic customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager