Director, Trade Operations

AstraZeneca • Boston, MA

55d • Onsite

About The Position

As the Director, Trade Operations, you'll be at the forefront of implementing and managing trade and channel strategies for both inline and pipeline products. This pivotal role involves leading channel implementation, executing channel models, overseeing operational excellence, and ensuring data integrity and analytics support. You'll collaborate across teams to drive successful product launches, improve processes, and maintain compliance with high standards of data quality. Are you up for the challenge?

Requirements

• Bachelor’s Degree in a relevant field of study
• 4-7 years of experience in trade operations, project management, channel management, or supply chain within the pharmaceutical or healthcare industry.
• Demonstrated understanding of the complexities of trade/specialty pharmacy channels
• Proven track record in developing and executing channel strategies, managing complex projects, and leading cross-functional teams.
• Strong analytical skills with experience in developing channel data strategy, KPI development, and operational reporting.
• Excellent communication, negotiation, and stakeholder management skills
• Ability to effectively communicate complex business challenges and data-driven recommendations to senior leaders
• Ability to complete quantitative and qualitative analyses of complex strategic initiatives
• Experience with process improvement methodologies and automation preferred.
• High level of expertise utilizing Microsoft suite (PowerPoint, Excel, Word, Outlook, etc.)
• Ability to work independently
• Up to 30% travel as required.
• The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours

Nice To Haves

• MBA, MPH, or other advanced degree

Responsibilities

• Develop and manage processes supporting existing and new products channel models, including scorecards and governance routines (QBRs/MBRs) to monitor KPIs such as fill rates, order accuracy, days-on-hand, backorders, cold chain performance, and data quality.
• Lead workstreams for new product launches, ensuring operational readiness and cross-functional alignment.
• Data & Analytics: Own the end-to-end channel data strategy, including infrastructure for data ingestion/flow, aggregation, and quality measurement; lead data reporting and insights capabilities (including specialty distributor, specialty pharmacy and other relevant data feeds).
• Forecasting & Inventory Optimization: Partner with Supply Chain and Finance to set inventory targets, safety stock, allocation rules, and fair-share policies; coordinate demand signals with S&OP; manage launch inventory staging and new SKU introductions.
• Oversee return goods policies, REMS compliance, and specialty pharmacy direct ordering processes.
• Drive continuous improvement and automation initiatives to enhance channel operational efficiency.
• Collaborate with internal stakeholders (e.g., Supply Chain, Finance, Commercial, IT) to align channel operations with broader business objectives.
• Support Trade & Distribution strategy team in the development of trade strategies for Alexion's product portfolio (inline and pipeline).
• Support and provide input in the development and implementation of trade agreements with channel providers, including service frameworks, data workflows, and performance metrics.
• Identify and execute operational enhancements across the channel network.

Benefits

• Benefits offered include a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees