Director, Ticket Sales (55014)

DIAMOND BASEBALL HOLDINGS LLC•Columbus, GA

About The Position

The Columbus Clingstones, the Double-A affiliate of the Atlanta Braves, are set to debut at Synovus Park in April 2025. Playing at the renovated historic Golden Park, the Clingstones aim to combine thrilling baseball action with a vibrant and family-friendly fan experience. As a new cornerstone of the Columbus sports scene, the Clingstones are dedicated to fostering community engagement and developing future Major League talent. The Columbus Clingstones are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment. The Columbus Clingstones are seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager.

Requirements

Bachelor's degree in business, Marketing, Sport Management, or a related field
4+ years of experience in ticket or other B2B and B2C sales
2+ year of sales leadership experience
Proven ability to build, develop and retain a staff
Team above self-mentality
High personal accountability
Strong time management and organizational skills
Desire to cultivate strong relationships within and outside of the organization
Ability to be creative, take calculated risks and strive to better the standing of the organization
Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every level
Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time
Ability to work flexible hours including evenings, weekends, and holidays

Responsibilities

Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organization
Actively sell and maintain a healthy book of ticket sales business
Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organization
Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviews
Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basis
Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement
Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipeline
Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forward
Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organization
Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio
Other duties as assigned